Job Description
Trusted Talent Advisor ANZ @ SC Johnson | Strategic Influence
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Joining the team at SC Johnson Professional® ANZ makes you part of a company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.
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As our Customer Support and Development Associate, you'll support and foster relationships with our end users and Distributor partners within B2B Industrial, Institutional and Healthcare segments.
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You'll be a vital member of a fun, lean team, delivering exceptional service, business partnering and support to not only our customers, but our internal team also.
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What makes this role great:
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No call center environment
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Would suit someone starting or returning to the workforce, that has a go-getter attitude
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Genuine career prospects and opportunities for cross training, development and internal growth (e.g. data analysis, marketing, sales, business support, field sales)
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Open to considering flex start/finish times
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About the role:
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Inbound and outbound calls with our distributor partners regarding offers, promotions, technical support and sales support
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Leverage cross sell opportunities and make inside sales calls
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Run customer satisfaction surveys and engagement reports
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Assist the marketing and sales teams with event preparations, promotions and marketing campaigns
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What you'll bring:
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Comfortability working across several computer systems
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Knowledge if CRM (Salesforce) or similar CRM highly regarded
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Pleasant and engaging manner
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Be reliable with a can do, proactive attitude
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Strong and clear written and verbal English skills
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Desire to learn and grow within the business
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Knowledge if CRM (Salesforce) or similar CRM highly regarded
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Ability to multitask and think laterally, toward future business growth
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Be fun, creative and open to learning within a supportive company
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Hold AU Perm Residency or Citizenship
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Candidates must be Covid-19 vaccinated
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You'll Get in Return:
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Beautiful office in Lane Cove, NSW
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Ability to work two days per week from home once onboarding & training completed
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Full kitchen facilities with breakfast items
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Onsite gym, relaxation room and tennis courts
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Plentiful free onsite parking
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Discounted products
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Wellbeing advantages such as volunteering leave, wellness days, birthday leave, paid maternity leave, salary continuance insurance, EAP, social committee and staff/family events
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Above statutory superannuation
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Be a member of a company championing a better world through sustainability and environmental protection measures
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Inclusion & Diversity
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We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.
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We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability – that enables all to bring their full contributions to the organization.
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Referrals increase your chances of interviewing at SC Johnson Professional® ANZ by 2x
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Seniority level
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Entry level
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Employment type
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Full-time
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Job function
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Customer Service, Sales, and Administrative
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Industries
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Chemical Manufacturing and Wholesale Chemical and Allied Products
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📌 Customer Support Associate (New South Wales)
🏢 SC Johnson Professional® ANZ
📍 New South Wales