Job Description
CBUS Super Fund in Melbourne is seeking a skilled Complaints Resolution Officer to identify, resolve and mitigate escalated complaints through adherence to ASIC RG271 and CBUS standards, collaborating with internal and external stakeholders to deliver timely outcomes.
n
You will manage IDR and AFCA-referred cases, document findings clearly, and advocate for members while seeking root cause improvements. This is a full time, Melbourne-based role within our dedicated Complaints Team.
n
#J-*****-Ljbffr
📌 Senior Complaints Resolution Specialist (Superannuation) (Melbourne)
🏢 Cbus Super Fund
📍 Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.