Job Description
At ForHealth, we're committed to delivering quality, accessible healthcare to communities across Australia. With more than 95 medical centres and a network of 1,500+ independent healthcare practitioners, we support over eight million patient consultations each year.
n
We are driven by innovation, strong leadership and a shared commitment to exceptional patient care.
n
The Company
n
At ForHealth, we're committed to delivering quality, accessible healthcare to communities across Australia. With more than 95 medical centres and a network of 1,500+ independent healthcare practitioners, we support over eight million patient consultations each year.
n
We are driven by innovation, strong leadership and a shared commitment to exceptional patient care.
n
The Role
n
We are seeking an experienced and people-focused Practice Manager to lead the day-to-day operations of our busy Maroubra Medical Centre.
n
Reporting to the Regional Manager, you will oversee the efficient operation of the centre, including General Practice, Dental, Radiology and Treatment Room services. You will lead and support a multidisciplinary team while creating a professional, welcoming and patient-centred environment.
n
This full-time position is ideal for an organised and commercially minded leader who enjoys developing people, improving processes and delivering excellent operational outcomes.
n
Key Responsibilities
n
In this role, you will:
n
n
Lead the daily operations of the medical centre and ensure services run efficiently.
n
Manage, support and develop reception, administration and other practice team members.
n
Prepare effective rosters that align staffing levels with patient demand and centre requirements.
n
Build robust working relationships with healthcare professionals and provide the operational support they need.




n
Promote and implement standard operating procedures, policies and professional work practices.
n
Monitor centre performance and implement strategies that improve service delivery and operational results.
n
Drive continuous quality improvement across patient safety, care effectiveness and the patient experience.
n
Identify staff training needs and support ongoing learning and development.
n
Create a positive workplace culture built on teamwork, trust, accountability and excellent customer service.
n
Encourage employee feedback and identify opportunities to improve processes and minimise waste.
n
Assist with conflict resolution and respond professionally to patient or workplace concerns.
n
Ensure employees have the systems, resources and support required to perform effectively.
n
Champion workplace health and safety practices across the centre.
n
Coordinate workplace inspections, audits, risk assessments and WHS communications.
n
Ensure hazards and incidents are reported, investigated and appropriately addressed.
n
Support injury management, workers' compensation matters and return-to-work processes when required.
n
n
About You
n
You are a confident and approachable leader who can balance operational priorities with the needs of patients, employees and healthcare professionals.
n
You will bring:
n
n
Previous experience in practice management,



healthcare operations or a similar leadership position.
n
Experience managing employees within a customer service, administration or reception environment.
n
Strong leadership, coaching and team-development capabilities.
n
Excellent verbal and written communication skills.
n
Strong organisational skills and the ability to manage competing priorities.
n
Confidence managing rosters, performance expectations and operational processes.
n
Effective problem-solving, negotiation and conflict-resolution skills.
n
Sound computer and administration skills.
n
A collaborative, solutions-focused approach.
n
Strong business judgement and the ability to make informed decisions.
n
Business or management qualifications are desirable but not essential.
n
n
Experience within a multidisciplinary medical centre, including General Practice, Dental, Radiology or Treatment Room services, will be highly regarded.
n
The Benefits
n
n
Meaningful leadership opportunity: Lead a multidisciplinary team supporting accessible community healthcare.
n
Professional development: Access ongoing training and internal career opportunities.
n
Healthcare benefits: Receive health and dental discounts for you and your family.
n
Everyday savings: Enjoy access to a range of employee retail discounts.
n
Fitness Passport: Access discounted gyms, pools and fitness facilities.
n
Wellbeing support: Receive free and confidential support through our Employee Assistance Program.
n
Supportive network: Work closely with an experienced Regional Manager and broader operational leadership team.
n
n
If you are an experienced leader who is passionate about people, operational excellence and quality patient care, we would love to hear from you.
n
#J-*****-Ljbffr

📌 Practice Manager | Maroubra (Sydney)
🏢 ForHealth Group
📍 Sydney