Job Description
Role Overview
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This is SynconAI's senior technical design authority role. You set multi-cloud architecture, integration patterns, identity and security posture, and AI solution design (including Agentforce) with grounding, guardrails, and human-in-the-loop patterns. You make trade-offs explicit, protect scalability and limits, and stay accountable for architecture that can run in production, not demo theatre.
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What You Will Work On
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Multi-cloud solution architecture (Sales, Service, Data 360, Experience, industry clouds as scoped)
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Agentforce and broader Salesforce AI use cases with governance
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Enterprise integration, identity, and data architecture
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Non-functional requirements: limits, scale, resilience, observability
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Technical design authority across multi-shore delivery pods
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What You Will Do
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Own end-to-end solution architecture and sign off technical designs before build accelerates.
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Define data architecture, MDM touchpoints, and Data 360 usage where it earns its place.
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Select integration patterns (APIs, events, ETL/ELT, MuleSoft or equivalents) with failure modes documented.
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Set identity, SSO, authorization, and secret-handling standards for the program.
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Architect Agentforce and AI features with grounding sources, guardrails, and human approval paths.
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Evaluate platform limits, async boundaries, and scalability risks before they become production incidents.
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Facilitate architecture decision records and communicate trade-offs to client and delivery leadership.
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Review Apex, Flow, LWC, and integration designs for alignment with the target architecture.
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Guide security review readiness and technical debt pay-down priorities.
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Coach senior developers and consultants; raise the bar without bottlenecking delivery.
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Define non-functional acceptance: performance, monitoring, and operability.
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Stay engaged through go-live and early life support when architecture assumptions meet reality.
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What You Will Bring
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8+ years on Salesforce programs with 3+ years in a solution/technical architect capacity.
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Multi-cloud architecture experience in consulting for mid-market or enterprise clients.
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Practical AI/Agentforce solution design experience or immediately transferable Einstein/automation architecture depth.
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Solid grasp of integration, identity, security, and governance on Salesforce.
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Executive-ready communication: you can defend a design without hiding behind jargon.
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Authorized to work remotely in the United States or Australia.
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Salesforce Expertise
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Multi-cloud Salesforce reference architectures and org strategy
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Data architecture, sharing models, and large-data considerations
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Integration patterns, API strategy, and event-driven designs
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Identity (SSO, OAuth), secrets, and security review posture
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Agentforce / AI: grounding, prompt and action design, guardrails, human-in-the-loop
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Limits, async design, scalability, and production operability
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Architecture governance: ADRs, review boards,



and technical debt control
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Preferred Certifications
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Salesforce Application Architect or System Architect (or equivalent module set toward CTA)
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Relevant Designer credentials (Data, Sharing and Visibility, Identity, Integration)
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Agentforce or Einstein-related Salesforce credentials where held
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Nice to Have
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CTA track progress or CTA
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MuleSoft Architect or equivalent integration architecture certification
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Industry depth in financial services, healthcare, or manufacturing
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Prior ownership of production AI assistants with measurable containment of hallucination/risk
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How We Work
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Architect-led delivery: solution decisions are reviewed before they become irreversible org debt.
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Ownership from discovery through production, not hand-offs that strand the next person.
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Documentation, testing, and knowledge transfer are part of done, not optional extras.
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You work with multi-shore pods under one architecture standard across USA and Australia hubs.
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Location & Working Model
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Remote, full-time. Hiring in the United States or Australia. You align to the program's primary client timezone for architecture workshops and design authority reviews.
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What Success Looks Like
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Programs have a written architecture that builders follow and reviewers can audit.
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AI features ship with guardrails and human approval where risk requires it, not as unbounded chat.
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Integration and data designs survive first production peak without emergency redesign.
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Delivery teams escape early because they trust your decisions are grounded and timely.
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#J-*****-Ljbffr

📌 Salesforce & Ai Solutions Architect (New South Wales)
🏢 SynconAI
📍 New South Wales