Role Details
In this hands‐on role, working closely with engineers, suppliers and internal teams, you'll deliver service, maintenance, installations, and repairs for a wide range of technologies within the packaging industry, from carton erectors to robotics including PLCs, servo drives, conveyors, and other mechanical components. You'll work across multiple customer sites, troubleshoot complex issues, and ensure machinery reliability and efficiency while maintaining high customer satisfaction.
Reporting to the National Service Manager, in this completely autonomous role, you will:
Responsibilities
Spend time on projects – commissioning new machinery, managing obsolescence and technology upgrades / updates
Deliver operator and maintenance training
Interpret AutoCAD schematics and technical manuals to provide technical advice and recommend system efficiencies and improvements
Meet customer satisfaction and Visy operational KPIs through outstanding customer service delivery
Take ownership of your work and contribute to continuous improvement strategies, maximising machine performance, reducing maintenance costs, and delivering results for customers
Flexibility to travel interstate and occasionally work extended hours during commissioning or service periods is essential
What You Will Bring
Current A Grade Electrical Licence
Solid post‐trade experience in field service, maintenance, or installation
Strong mechanical aptitude; experience with SEW AC/DC drives, pneumatics, hydraulics, and robotics highly regarded
Proficiency with PLCs (Allen Bradley, Siemens, Omron), touchscreen interfaces, and robotics programming / mods
Experience reading and interpreting AutoCAD circuit and mechanical diagrams




What You'll Love When You Join Us
Tools of trade: Laptop, phone, company ute (including personal use), fuel card
Overtime opportunities
Contribute to sustainability initiatives that make a difference
Be part of a team-oriented, safety‐focused, and values‐driven work environment
Contribute to machine performance and reliability
Work on a variety of automation systems, obsolescence projects, upgrades / updates across numerous packaging technologies and customer sites
Employee Assistance Program (EAP)
Discounted health insurance and exclusive banking offers
Purchased annual leave
12 weeks paid parental leave and keep‐in‐touch days
Discounts on health and wellbeing products
About Visy
Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations – predominately in Australia and New Zealand. We believe materials are not recycled until they've been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand's food and beverage packaging industry.
Ready to make a difference? Apply now and be a key player in shaping our future!
You will be required to meet Visy's employment criteria which will include a criminal history check.
Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
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📌 Field Service Technician (New South Wales)
🏢 VISY
📍 New South Wales