Job Description

Sundown Villas Canberra is looking for an experienced and reliable Casual Receptionist to join our friendly team. This role is primarily weekend-based, with additional weekday shifts available as required.

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We're looking for someone with previous accommodation reception experience who can work independently, deliver outstanding guest service, and confidently manage front office operations.

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What You'll Be Doing

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Welcoming guests and managing check-ins and check-outs

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Answering phone calls and responding to email enquiries

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Processing reservations and updating guest details in New Book RMS

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Completing end-of-day and night audit procedures

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Processing payments and balancing daily transactions

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Assisting guests with enquiries and resolving issues professionally

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Maintaining a welcoming and organised reception area

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Supporting general administrative and front office duties

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What We're Looking For

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2–3 years' experience in a hotel, motel, serviced apartment, or accommodation reception role

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Experience using Current Book RMS or similar

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Excellent communication and customer service skills

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Solid attention to detail and organisational skills

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Ability to work independently and remain calm in a busy setting

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Availability to work weekends, public holidays, and occasional weekday shifts

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What We Offer

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Flexible schedule with a weekend-focused roster

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Supportive and friendly team setting

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Opportunity to work independently in a well-established accommodation business

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Competitive hourly rates based on experience

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If you have accommodation reception experience and are confident using New Book RMS, we'd love to hear from you.

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J-18808-Ljbffr

📌 Casual Receptionist Canberra
🏢 Lincoln Place
📍 Canberra