Overview
The department is looking for a highly organised and proactive
APS5 Administrative Support Officer
to provide administrative support to a busy consular and data team for a 6-month period, commencing mid-September. This is an exciting temporary opportunity for someone looking to gain experience in client services, data management, and crisis operations.
Location: Canberra, ACT
Contract: 6 months
Responsibilities
Respond to and triage the team's inbox, ensuring timely action
Generate weekly consular system reports and maintain accurate data
Ensure records management and documentation are up to date
Update and maintain guidelines and standard operating procedures
Assist in managing user access across global systems
Build and maintain strong relationships across teams and stakeholders
Support client service delivery and administrative tasks in a fast-paced environment
Experience & Skills Required
Proven experience in administration, records management, or data support




Strong client service focus with excellent problem-solving skills
Ability to manage competing priorities and a consistently busy workload
Experience with MS Office, particularly Excel and data management
Solid communication and stakeholder engagement skills
Comfortable working in dynamic environments with changing priorities
Previous exposure to high-pressure or sensitive situations is advantageous
Requirements
Must have an NV1 Clearance
Selection Criteria Response
Employment details
Location: Canberra, ACT
Employment type: Contract
Duration: 6 Months
Seniority level: Not Applicable
How to apply
For further information or a confidential conversation about the
APS5 Administrative Support Officer
role, select APPLY NOW or contact Alyanna Ensenado at **********. Your inquiry is valued and will be handled with care.
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📌 Administrative Support Officer (Canberra)
🏢 Ignite
📍 Canberra