Job Description
We are seeking experienced ServiceNow Technical Consultants to support a large-scale government technology transformation initiative.
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This role is suited to hands-on ServiceNow professionals who enjoy delivering practical solutions and working directly within the platform. You will be responsible for configuring, developing, testing and deploying ServiceNow capabilities across a complex enterprise environment.
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You will work closely with business analysts, architects, platform teams and stakeholders to translate requirements into scalable, secure and maintainable ServiceNow solutions.
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Key Responsibilities
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Configure, develop and maintain ServiceNow platform functionality.
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Build and enhance workflows, approvals, forms and service catalogue items.
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Configure and support ITSM processes and related platform capabilities.
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Design and support integrations with internal and external systems.
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Develop reports, dashboards and analytics capabilities.
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Support ITAM, ITOM and CMDB initiatives.
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Troubleshoot and resolve technical platform issues.
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Support release,



deployment and workplace management activities.
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Promote ServiceNow best practice, favouring configuration over customisation where appropriate.
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Skills & Experience
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We're interested in candidates with:
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Strong hands-on ServiceNow development and administration experience.
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ServiceNow Flow Designer and workflow automation expertise.
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Experience building and supporting integrations and APIs.
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Knowledge of CMDB, ITAM and ITOM capabilities.
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Strong troubleshooting and problem-solving skills.
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Experience working in complex enterprise or government environments.
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Ability to work independently while engaging effectively with stakeholders.
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Desirable Certifications
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ServiceNow Certified System Administrator (CSA)
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ServiceNow Certified Application Developer (CAD)
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ITIL Foundation
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Security Requirements
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Applicants must hold an active NV1 Security Clearance as a minimum.
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📌 Servicenow Developer (Canberra)
🏢 Elysium Digital
📍 Canberra