Youth Support Worker Crisis Homelessness
Location: Toowoomba, QLD
Contract: Casual
Job Description
At Warrama Li, we don't just offer accommodation, we provide intentional, high‐quality care for First Nations young people in out‐of‐home care.
Our homes are places of safety, connection, culture, and healing.
We work relationally.
We show up consistently.
We take responsibility for the impact we have on young people's lives.
We are seeking Youth Support Workers who are genuinely willing and committed to providing high‐quality care, even when the work is challenging.
This role is about showing up with intention, being present, accountable, and genuinely invested in young people's wellbeing, growth, and future.
What You'll Be Doing
Building safe, trusting, and respectful relationships with young people
Providing day‐to‐day care, structure, and emotional support in the home
Supporting young people to develop life skills, confidence, independence, and positive identity
Responding calmly and professionally to distress, behaviours of concern, and emotional needs
Supporting connection with family, culture, school, and community
Working collaboratively with team members, Team Leaders, families, schools, and external services
Maintaining clear, accurate, and timely records, recognising documentation is a part of quality care
Being a positive role model who demonstrates consistency,



boundaries, and care
What We're Looking For
Certificate IV or higher in Youth Work, Community Services, Social Work, Psychology, or a related field
Minimum 1 year experience working with young people
A genuine willingness to provide high‐quality care
Strong communication skills and the ability to build trust and rapport
An understanding of trauma‐informed practice and child‐centred care
A respectful, culturally secure approach when working with First Nations young people
Ability to work both independently and as part of a team
Willingness to receive feedback and engage in reflective practice
Other requirements:
Current driver's licence
Willingness to obtain a National Police Check and Working with Children Check
Australian citizenship or permanent residency
Why Work With Warrama Li
Supportive leadership and strong team culture
Clear expectations and professional standards
Ongoing learning, development, and reflective practice
Wellbeing initiatives and access to an Employee Assistance Program
Competitive hourly rates
The opportunity to do work that genuinely matters
Benefits
Competitive hourly rates
Wellbeing initiatives
Employee Assistance Program
Professional development opportunities
Positive role model and supportive culture
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📌 Youth Support Worker — Crisis & Homelessness (Entry Level) (Toowoomba)
🏢 Community Action
📍 Toowoomba