About ACCORD CARE
ACCORD CARE provides Supported Independent Living, in‐home care, and community‐based disability supports under the NDIS.
We focus on:
Structured, consistent support delivery
Clear care planning and clinical guidance
Trained teams working in high‐responsibility environments
Safe, person‐centred care that maintains dignity and independence
High-Intensity SIL Support Role – Complex Care Setting
This is a high‐responsibility Supported Independent Living (SIL) role supporting a participant with complex physical care needs in Ferntree Gully.
You will work as part of a consistent, trained support team delivering structured, hands‐on care where safety, accuracy, and calm decision‐making are essential every shift.
This is not a general disability support role.
It requires experience in high physical support or complex care environments and the ability to confidently follow clinical care plans in a structured home setting.
What Your Shift Will Involve
You will be responsible for delivering safe, structured care including:
Providing personal care including hygiene, grooming, and daily living support
Performing safe manual handling and hoist transfers (2:1 support where required)
Supporting mobility using assistive equipment such as wheelchairs, pressure care mattresses, and adjustable beds
Assisting with meal preparation including modified diets and dysphagia‐aware support
Providing continence care and supporting skin integrity management
Completing pressure care routines and scheduled repositioning
Monitoring participant wellbeing and escalating any changes immediately
Supporting household tasks including cleaning and laundry
Following detailed care plans, risk management strategies, and escalation procedures at all times
Completing accurate documentation during and after shifts
What Success Looks Like
Consistently delivering safe, reliable high‐intensity care




Maintaining participant stability and comfort across shifts
Identifying and escalating changes in condition early and accurately
Working effectively within a structured SIL team environment
Strict adherence to care plans, clinical guidance, and safety protocols
This Role Suits You If You Are
Calm, reliable, and confident in high‐responsibility care environments
Experienced in high physical support, complex care, or SIL settings
Comfortable following structured clinical care plans and escalation pathways
Solid in communication and teamwork within care environments
Committed to maintaining dignity, safety, and consistency in care delivery
This Role May NOT Suit You If You
Prefer low‐responsibility or routine‐only care work
Are not confident with manual handling or complex care requirements
Struggle to follow structured procedures and clinical direction consistently
Essential Requirements
Certificate III or IV in Disability, Individual Support, Aged Care, or equivalent
Experience in high physical support or complex care environments
Manual handling and hoist experience
Experience with personal care, continence care, and meal assistance
Strong understanding of care plans, scope of practice, and escalation procedures
Current NDIS Worker Screening Check (or willingness to obtain)
Current First Aid & CPR (or willingness to obtain)
Full Australian working rights
Desirable Experience
Experience in Supported Independent Living (SIL) settings
Knowledge of dysphagia and swallowing risk management
Nursing or clinical background
What We Offer
Competitive pay rates
12% superannuation
5 weeks annual leave (for eligible roles)
Onsite training and structured onboarding for complex care environments
Ongoing support and supervision
Clear career progression pathways within disability services
Stable, consistent shift scheduling within a supportive team environment
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📌 Disability Support Worker (Dsw / Pca) – High Intensity & Complex Care (Melbourne)
🏢 Accord Care
📍 Melbourne