We are seeking a highly experienced andoperationallyfocused Senior Manager or General Manager to lead the day‐to‐day operations of our nursing agency based inToowoomba, QLD ****.
This role is ideal for ahands‐on leader with aclinical backgroundand8–10 years of industry experiencewho thrives in fast‐paced environments and is passionate about delivering high‐quality healthcare services through strong operational execution.
Key Responsibilities
Provide direct operational leadership across all aspects of the nursing agency, ensuring efficient service delivery and workforce management.
Lead and manage daily clinical and administrative operations, ensuring compliance with healthcare regulations and accreditation standards.
Manage and optimise staffing, workforce planning and talent acquisition to meet client needs.
Develop and maintain strong relationships with healthcare providers, hospitals, aged care facilities and key stakeholders.
Drive business growth through client engagement, service expansion and operational efficiencies.
Ensure high standards of patient care, staff performance and customer satisfaction.
Monitor financial performance, budgeting and cost management to achieve sustainability and profitability.
Lead, mentor and develop a high‐performing team, fostering a culture of excellence, accountability and continuous improvement.




Implement quality assurance and risk management strategies to maintain a protected and effective service.
Key Selection Criteria
Minimum8–10 years of experiencein the healthcare or nursing agency industry, with senior leadership experience.
Strong knowledge of regulatory and compliance requirements in the Australian healthcare sector.
Proven ability to manageoperations, workforce planning and service deliveryin a fast‐paced environment.
Demonstrated experience in financial management, budgeting and business growth strategies.
Excellent stakeholder engagement, communication and leadership skills.
Ability to drive continuous improvement, innovation, and strategic initiatives.
Experience working in a regional or rural healthcare setting (highly desirable).
What We Offer
A leadership opportunity within a well‐established nursing agency.
Competitive salary package and benefits.
Relocation Assistance.
Supportive team workplace with professional development opportunities.
The chance to make a meaningful impact in regional healthcare services.
Direct applicants only – No recruitment agencies please, no visa sponsorship.
Seniority Level:Director
Employment Type:Full‐time
Job Function:General Business, Management, and Health Care Provider
Industries:Nursing Homes and Residential Care Facilities, Hospitals and Health Care, and Public Health
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📌 General Manager (Nursing Agency) (Toowoomba)
🏢 ARA Group
📍 Toowoomba