26 Aug
|
Vocus Group
|
Victoria
26 Aug
Vocus Group
Victoria
Job Description
Vocus Group in Melbourne CBD is seeking a T2 Engineer in the Service Operations OCC to ensure delivery of operational tasks, monitor, log, diagnose, and resolve tickets during shifts. The role operates 24/7 on a rotating roster, with emphasis on voice technologies, incident management, security, and documentation.
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You will work with GenBand/BroadSoft platforms and VOIP protocols (SIP/RTP), supporting ISDN/ISUP/SS7, and contributing to service levels and customer experience.
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📌 Occ Voice Engineer Ii -- 24/7 Operations (Victoria)
🏢 Vocus Group
📍 Victoria