Role Type:
Full-time permanent opportunity - 35 hours per week
Ways of Working:
Hybrid role - 2 days in office and 3 days from home
Reporting to the NSW Workers Compensation Team Leader, you'll provide strategic advice and help shape the way we support our clients and each other. Currently our team manage up to 60 claims per portfolio but we're working hard to bring this down to ***** claims per portfolio. If you're someone who thrives in a collaborative, people‐first environment, we'd love to hear from you.
Why Guild?
A shorter working week of 35 hours
with a
full‐time salary
(that's almost 4 extra weeks off across the year compared to a standard 38‐hour week)
Hybrid flexibility
: 2 days in our central Sydney CBD office and the rest from home
A collaborative close‐knit team
where your voice matters
Exposure to other teams
like Account Managers with no silos
Recognition culture
: Our Workers Compensation Remediation Team recently won Guild's CEO Award for driving impactful change
What you'll be doing:
Managing complex Workers Compensation claims end‐to‐end, ensuring compliance with NSW legislation and delivering timely, accurate outcomes
Determining liability,



issuing appropriate notices, and coordinating medical assessments and rehabilitation services
Liaising with employers, injured workers, treating practitioners, and other stakeholders to facilitate secure and durable return‐to‐work outcomes
Supporting the NSW Regional Office and National Workers Compensation Claims Manager to strengthen client relationships and enhance service delivery
Attending case conferences, forums, and meetings with professionalism and insight
Identifying trends and collaborating with internal teams to support early risk management interventions
Ensuring regulatory compliance and contributing to continuous improvement initiatives
What we're looking for:
Solid experience in workers compensation case management
Strong communication and problem‐solving skills
A team player who thrives in a collaborative environment
Guild Group is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and treat our people and clients with fairness, dignity, and respect.
#J-*****-Ljbffr

📌 Case Manager - Workers Compensation (Nsw) (New South Wales)
🏢 Guild Group
📍 New South Wales