Overview
At Guzman y Gomez Mexican Kitchen, our mission is to reinvent fast-food. We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and we are looking for a motivated Assistant Restaurant Manager to help lead our team and develop a career with us.
Location: Arana Hills, Australia
Remuneration: $****** - $****** + super, based on experience
Responsibilities
Lead and motivate front-of-house and kitchen teams during service periods, ensuring smooth operations and maintaining high standards of service delivery
Support the Restaurant Manager in staff recruitment, induction, training and development, fostering a supportive and inclusive team environment
Assist in roster planning and scheduling to ensure adequate staffing levels and fair distribution of shifts
Monitor and maintain food safety and hygiene standards in compliance with all relevant regulations and company policies
Proactively identify opportunities to enhance the guest experience and implement improvements across all service areas
Support inventory management, stock rotation and ordering processes to minimise waste and control costs
Utilise Point of Sale systems and other operational tools to process transactions, manage reservations and analyse performance data
Handle customer enquiries and complaints with empathy and professionalism, resolving issues promptly and decisively
Collaborate with the management team to analyse financial performance, track key metrics and contribute to achieving departmental targets
Maintain detailed records of incidents, staff performance and operational matters,



ensuring transparency and accountability
Work flexibly, including evenings, weekends and public holidays, to support business requirements
Qualifications
Required Skills and Experience
Proven experience leading and motivating teams in a busy, high-volume hospitality environment
Demonstrated ability to deliver exceptional customer service consistently
Excellent communication and interpersonal skills, with the ability to engage effectively with staff and guests
Solid organisational and time-keeping abilities, with meticulous attention to detail
Proficiency with Point of Sale systems and restaurant management software
Knowledge of food safety and hygiene practices, or willingness to obtain relevant certification
Experience in roster planning, staff scheduling and people management
Problem-solving and conflict resolution capabilities
Ability to work collaboratively within a team and support colleagues
Flexibility to work variable hours, including evenings, weekends and public holidays
Desirable Skills and Experience
Experience in financial analysis and budget management within a restaurant setting
Knowledge of inventory management and stock control systems
Experience in staff recruitment and induction processes
Familiarity with restaurant operations and procedures
Passion for continuous improvement and innovation in service delivery
Experience in analysing guest feedback and implementing service enhancements
Certification in hospitality management or food safety and hygiene
Education And Certifications
Food Safety Supervisor Certification (or equivalent) – desirable
Hospitality or Restaurant Management qualification – desirable
Current First Aid certification – desirable
#J-*****-Ljbffr

📌 Assistant Restaurant Manager (Queensland)
🏢 Guzman y Gomez Mexican Kitchen
📍 Queensland