Medical Receptionist – Psychology Practice
Medical Receptionist – Psychology Practice
2 weeks ago Be among the first 25 applicants
Medical Receptionist – Psychology Practice
Full-time | Collingwood VIC | Must have Allied Health or Medical Reception Experience
Join The Mind Room – A Leading Psychology Practice in Melbourne!
We are looking for anexperienced medical or allied health receptionistto be the welcoming face of our psychology practice.
If you thrive in a busy healthcare environment, have experience with Medicare billing and practice management software, and live within a reasonable commute to Collingwood, we want to hear from you!
Location:Collingwood, Victoria
Salary:$***** - $*****/hour based on experience, plus super and annual leave loading, with additional support for professional development; Level 4-6'Support Services Employee' under the Health Professionals and Support Services Award [MA******]
Why Join The Mind Room?
Work in a values-driven psychology practice making a real impact
Be part of a supportive and professional team
Career growth in clinic operations & client services
Enjoy a great workplace culture in a modern Collingwood clinic
About the Role
As our Medical Receptionist, you will be the first point of contact for our clients and play a crucial role in ensuring smooth clinic operations.
Your Responsibilities:
Front Desk & Client Support – Greet clients, answer inquiries, and create a welcoming environment.
Appointment Management – Schedule and coordinate bookings efficiently.
Medicare & Billing Administration – Process payments, Medicare rebates, and private health claims.
Clinic Support – Work closely with psychologists and the operations team.
The full job description is available here >
Who We're Looking For
2+ years of experienceinmedical, psychology, or allied health reception
4+ yearsofclient services experience




Strong knowledge ofMedicare, private health billing, and appointment scheduling
Proficiency inpractice management software(Halaxy experience a bonus)
Highly organisedwithexcellent communicationand multitasking skills
Resides within Melbourne's inner suburbs and can reliably commute to Collingwood
Availability for rotating early/late shifts & occasional Saturdays
Bonus Points For:
Experience in a psychology, physiotherapy, or GP practice
Knowledge of venue coordination and operations
Accounts receivable experience
How to Apply
Send your resume + cover letter with the subject line Operations Officer - Front of House outlining your allied health experience to ******
Applications reviewed as received, final deadline: 30-May-25 (we reserve the right to close the selection process at any time)
Only applicants with the right to work in Australia will be considered.
As part of our commitment to thorough HR practices, we will notify all applicants of the outcome of their application.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full time
Job function
Job function
Health Care Provider
Industries
Health, Wellness & Fitness
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📌 Medical Receptionist – Psychology Practice (Melbourne)
🏢 The Mind Room
📍 Melbourne