Alpha ESS Australia is a subsidiary of Alpha Energy Storage Solution Co., Ltd.
We are a leading energy storage solutions company in the Australian market committed to transforming Australia into a renewable energy superpower.
Our team in Australia provides innovative and reliable energy storage solutions that help customers reduce energy costs and help contribute to a more sustainable future.
Job Description
On-Site Technical Support: Install and commission energy storage systems on - site.
Follow standards.
Fix malfunctions fast, diagnose accurately, and record details.
Customer Training and Guidance: Train customers on storage system operation, maintenance, and troubleshooting.
Product Quality Feedback: Gather customer feedback on product quality, performance, and current needs.
Report to help product improvement and quality tracing.
Technical Documentation Management: Write service reports, organize equipment materials, and update as products change.
Customer Relationship Maintenance:



Keep in touch with customers, visit to learn needs, answer inquiries and complaints, and protect company image.
Qualifications
Outstanding recent graduates in the Electrical/renewable industry, PV/ESS experience is highlighted.
Skilled in electrical equipment installation, commission, and repair.
Ability to analyze circuits and diagnose faults.
Familiar with Australian/international codes but not limit to AS/NZS ****:****, AS/NZS ******&2:****, AS/NZS ******&2:****, IEC *****, IEC *****, IEC *****, UL****, UL ****.
etc.
Excellent written and verbal communication skills in English.
Team player with the ability to collaborate with other departments to resolve complex issues.
Applicants with a driver's license are preferrable.
International Work Environment & Broad Career Development
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📌 Key Account Technical Support Engineer (Queensland)
🏢 AlphaESS Australia
📍 Queensland