Desktop Support Engineer (Australian only)
Location: Melbourne
Position: Permanent
Need only Local (Australian) Candidate
Desktop Support Engineer Responsibilities and Duties
Oversee and update assigned support service requests.
Handle daily technical support activities on desktop support, data network and server management.
Grow clients and communicate to Account Manager by determining new opportunities for optimization.
Setup desktop computers and peripherals and test network connections.
Test computers to ensure proper functioning of computer systems.
Train end users on usage of computer hardware and software.
Develop and manage effective qualified working relationships with contractor personnel, coworkers and clients.
Adhere to policies as per corporate manuals and directives.
Extend computer support for systems software and hardware.
Setup computers and install software for various applications and programs.
Interact with staff on desktop problems and their resolution.




Network and connect computers within organization to better communication.
Order or buy computer systems and liaise with purchase and supplies department.
Maintain computer peripheral devices like printers and resolve associated problems.
Ensure hardware shipments are properly transported and stored correctly in the stockroom.
Core, Advanced & Technical Skills
Core skills:
Knowledge of computer science
Knowledge of software engineering
Background in IT
Ability to multitask
Keep calm under pressure
Advanced skills:
Programming experience
Network security experience
Training experience
Preferred Certifications
Microsoft Certified Professional (MCP)
Microsoft Certified Solutions Expert (MCSE)
Information Technology Infrastructure Library (ITIL)
Interested candidates can apply or share updated CV on
******
or can reach me on
***************
.
Regards
Purnima
#J-*****-Ljbffr

📌 Desktop Support Engineer (Australian Only) (Melbourne)
🏢 CareCone Australia
📍 Melbourne