Director, Customer Experience Hybrid Saas Leader Rsus Victoria

Director, Customer Experience Hybrid Saas Leader Rsus Victoria

26 Aug
|
Jaide Health
|
Victoria

26 Aug

Jaide Health

Victoria

Job Description
AlayaCare in Melbourne is seeking a Director of Customer Experience to oversee the ANZ Support function within a quick-growing SaaS scale-up. You will balance strategic leadership with hands-on escalation ownership to deliver exceptional customer outcomes.
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Reporting to the VP Customer Operations, you'll shape the future of Support, driving AI, automation and self-service initiatives while maintaining robust stakeholder relationships across Product, Engineering and Customer Success.
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📌 Director, Customer Experience Hybrid Saas Leader Rsus Victoria
🏢 Jaide Health
📍 Victoria

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