Job Description
Australian Retirement Trust seeks a Team Leader Care to lead and develop a team of Care Specialists handling vulnerable members and complex enquiries. You will guide decision-making, drive service quality and foster a psychologically protected team workplace.
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You will coach your team to deliver empathetic, professional service, manage escalations, and collaborate with stakeholders to improve processes and outcomes. This permanent Brisbane-based role offers hybrid work and growth opportunities.
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📌 Care Team Leader Hybrid, Complex Enquiries & Disputes Queensland
🏢 Australian Retirement Trust
📍 Queensland
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