Job Description
Metro North Health is seeking a high-level specialist leader to enhance patient and consumer experience at The Prince Charles Hospital.
The role oversees complaint management to ensure care aligns with patient values and preferences and acts as a reference point for executive staff.
The ideal candidate will provide advocacy for vulnerable patients, guide staff caring for high-need patients, and drive collaboration across clinical specialties to improve outcomes.
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📌 Senior Patient Experience Lead & Complaints Specialist Queensland
🏢 Queensland Health
📍 Queensland
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