Job Description
Customer Service Representative - Moonee Ponds
Moonee Ponds, VIC
Casual role with full-time hours
H&R; Block Australia are seeking Client Service Consultants to join our Contact Centre team based in Moonee Ponds.
This role is ideal for someone who enjoys delivering high-quality customer service in a fast-paced, team-focused workplace.
The Moonee Ponds office is conveniently located close to public transport, cafes, and local amenities.
Key responsibilities include:
Handling inbound calls to book tax appointments
Making warm outbound reminder calls to existing H&R; Block clients (no cold calling)
Delivering a professional and positive customer experience
Working collaboratively with the team during peak periods
What we offer:
Casual employment with full-time hours available
Above-award pay rates
Full training and ongoing support
Supportive and inclusive team setting
Convenient office location close to transport and cafes
Customer service experience is preferred; however, a positive attitude and robust communication skills are essential.
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📌 Customer Service Representative Moonee Ponds Victoria
🏢 H&R Block
📍 Victoria