Job Description
Majer Recruitment is seeking a hands-on 2IC - Customer Experience Manager to lead the CX floor and support the CX Manager.
You'll own shift performance, coaching leads, resolve escalations, and ensure real-time operations across all PODs.
In this role, you'll be on the floor daily, make real-time calls, run briefings, review attendance and productivity, and stand in for the CX Manager when needed.
A solid ops mindset and people leadership are essential.
J-*-Ljbffr
📌 Hands On Cx Floor Lead Flexible Hours, Cbd Fringe Queensland
🏢 Majer Recruitment
📍 Queensland
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