Job Description
Ericsson GmbH in Sydney, Australia, seeks an experienced Incident Manager to join our Service Line Operations team. This role manages high-severity incidents across customer networks, driving swift recovery while maintaining customer focus.
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You will lead emergency management activities, coordinate bridges, engage support teams and own end-to-end incident planning and reporting in a 24x7 shift workplace. Robust communication, calm decision-making and structured planning are essential, with
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📌 Senior Incident Manager 24/7 Noc Leader New South Wales
🏢 Ericsson
📍 New South Wales
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