Job Description
Linfox is seeking a Service Management Lead to join our IT Production Services team based at Essendon Fields. This role combines strategic leadership with hands-on platform ownership, guiding a major ITSM transformation and shaping service delivery across the organisation.
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You will work with local and offshore teams and external vendors to implement ITIL-based frameworks, drive automation, and improve incident, change and configuration management while delivering measurable service outcomes.
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📌 Itsm Transformation Lead Victoria (Australia)
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📍 Australia