Job Description
National Disability Insurance Agency (NDIA) in Australia seeks an APS6 National Contact Centre Auslan Service Officer Team Leader in Dandenong VIC. The role leads a team delivering Auslan video-first support to Deaf and hard of hearing participants, guiding enquiries through the NDIS with empathy and qualified communication.
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You will supervise up to 15 officers, provide coaching and performance feedback, and coordinate communications. Adaptable hybrid arrangements and training are included.
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📌 Auslan Service Team Leader: Lead Deaf‐community Support Melbourne (Australia)
🏢 National Disability Insurance Agency
📍 Australia
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