Job Description
Customer Service Officer (Full time)
n Location: Blacktown, NSW
n Company: Positive Living Global Pty Ltd
n
Are you an enthusiastic, reliable, and customer-focused individual? Good Living Global Pty Ltd, a leading national supplier of outdoor furniture based in Blacktown, is looking for a Customer Service Officer to join our dedicated team.
n
About the Role:
n
This full-time position is ideal for someone with a passion for customer service and solid communication skills. You'll play a key role in supporting our clients and ensuring a smooth order and delivery process.
n
Key Responsibilities:
n
n
Liaise with customers regarding orders and inquiries
n
Data entry and order processing
n
Dispatch and order follow-up
n
Handle phone and email inquiries related to orders and deliveries
n
Maintain consistent communication with customers to ensure satisfaction
n
Align delivery expectations with customer needs
n
Warranty claims processing
n




General office administration duties
n
n
What We're Looking For:
n
n
A responsible and service-driven individual with strong attention to detail
n
Ability to work autonomously and manage priorities effectively
n
Excellent communication and a pleasant phone manner
n
Comfortable working under pressure during peak periods
n
Prior experience in the outdoor furniture industry is not required—but interest in our products and industry is highly regarded
n
A positive attitude and willingness to grow with the business
n
Business Central experience preferred but not essential
n
n
Benefits:
n
n
Secure, full time role
n
Friendly, supportive team environment
n
Opportunity to contribute to a growing national brand
n
n
Start Date: ASAP
J-*-Ljbffr

📌 Customer Service Officer New South Wales (Australia)
🏢 Good Living Global
📍 Australia