Job Description
IAG is seeking an External Dispute Resolution Lead to guide a high-performing team through AFCA-referred general insurance complaints. You will balance regulatory requirements with solid people leadership to deliver fair, timely outcomes and continuous improvements in the complaints journey.
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The permanent full time role is based in multiple locations across Australia, offering work-from-home flexibility and robust career development opportunities.
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📌 Senior External Dispute Resolution Leader Insurance Victoria
🏢 Iag
📍 Victoria
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