Job Description
City FM Australia is seeking a Team Leader to lead the Contact Centre team, driving high performance and a positive, cooperative culture. You will coach, mentor and develop staff, ensuring excellent customer outcomes while maintaining day-to-day operations.
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The role emphasizes proactive leadership, stakeholder engagement and continuous improvement. This is a permanent full time position with a hybrid working model and prospects for career progression within the national business.
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📌 Team Leader Contact Centre Growth & Coaching Victoria (Australia)
🏢 Cityfm
📍 Australia
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