Job Description
IAG is seeking an External Dispute Resolution Lead to guide a high-performing team through AFCA-referred general insurance complaints.
You will balance regulatory requirements with solid people leadership to deliver fair, timely outcomes and continuous improvements in the complaints journey.
The permanent full time role is based in multiple locations across Australia, offering work-from-home flexibility and robust career development opportunities.
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📌 Senior External Dispute Resolution Leader Insurance Victoria
🏢 Iag
📍 Victoria
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