Job Description
Frey Consulting Group in Melbourne is seeking an experienced Head of Customer Operations to lead a major transformation across customer services and billing.
You will connect people, processes and systems to deliver a more productive, scalable, and customer-centric operation.
Reporting to the Chief Commercial Officer, you will drive end-to-end delivery, governance and revenue integrity, leveraging automation and AI as core pillars of the program.
A pragmatic, data-driven leader is essential.
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📌 Head Of Customer Operations & Ai Driven Transformation Victoria (Australia)
🏢 Frey Consulting Group
📍 Australia
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