Job Description
Receptionist & Customer Care Officer
n Location: Rookwood, NSW
n Contract: 6-Month Temporary Assignment
n Pay Rate: $* per hour
n
About the Role:
n
We are seeking a compassionate and professional Receptionist / Customer Care Officer to join a busy and supportive team on a 6-month contract.
n
This is an important front-line role where you will provide exceptional customer service and support to visitors, families, and community members. We are looking for someone with outstanding people skills, patience, empathy, and a genuine desire to help others.
n
Key Responsibilities:
n
n
Welcome and assist visitors in a professional manner
n
Respond to customer enquiries via phone, email, and in person
n
Provide information regarding services and processes
n
Manage reception duties, appointments, and administrative tasks
n
Maintain accurate records and documentation
n
Liaise with internal teams to ensure a seamless customer experience
n




Support customers and visitors with empathy and understanding
n
Handle sensitive situations with discretion and professionalism
n
n
About You:
n
n
Previous experience in reception, customer service, or administration
n
Exceptional communication and interpersonal skills
n
A patient, empathetic, and compassionate approach
n
Solid organisational and time-management abilities
n
Excellent attention to detail
n
The ability to remain calm and skilled in sensitive situations
n
Proficiency in Microsoft Office and general computer systems
n
A positive, proactive, and supportive attitude
n
n
What's on Offer?
n
n
Competitive pay rate of $40 per hour
n
6-month contract opportunity
n
Supportive and skilled team environment
n
Meaningful and rewarding customer-focused work
n
Convenient Rookwood location
n
J-*-Ljbffr

📌 Receptionist New South Wales
🏢 Charterhouse
📍 New South Wales