Customer Experience Leader, Fintech Au New South Wales

Customer Experience Leader, Fintech Au New South Wales

26 Aug
|
YouTrip
|
New South Wales

26 Aug

YouTrip

New South Wales

Job Description
YouTrip is seeking an experienced Customer Service Manager to lead our offshore customer support team and own end-to-end customer operations for Australian users. This role combines people leadership, operational ownership, and customer advocacy, focusing on performance, risk and continuous improvement across the customer journey.
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You will collaborate with Compliance, Legal, Product and Marketing to ensure the YouTrip experience in Australia is responsive, compliant, and customer-centric.
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📌 Customer Experience Leader, Fintech Au New South Wales
🏢 YouTrip
📍 New South Wales

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