Job Description
About the Company
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Our client is an established, growing Managed Services Provider supporting a diverse customer base. Join a technical team that values customer experience, accountability, knowledge sharing and continuous improvement.
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About the Role
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Join the Professional Services team to deliver Microsoft, cloud and infrastructure projects across customer environments. Move beyond reactive support while retaining a technical escalation role and building project ownership.
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Duties
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Deliver scoped infrastructure and cloud projects.
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Implement migrations, deployments, upgrades and technology changes.
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Plan tasks, manage timeframes and flag risks early.
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Communicate with customers and document project outcomes.
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Support technical escalations and share knowledge.
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Skills & Experience
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Broad Microsoft and infrastructure knowledge; Azure/M365 exposure.
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Level 3 troubleshooting and problem-solving capability.
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Hands‐on migrations, deployments, upgrades or project delivery.
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Customer communication and explicit technical documentation.
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Workload ownership; scope, risk and change awareness.
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Culture
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People enjoy this team because technical quality, customer experience and accountability matter. You'll work alongside experienced engineers with support for knowledge sharing, mentoring and ongoing professional development.
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Perks
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Hybrid working model — confirm exact arrangement
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Strong career development and technical progression
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Training, mentoring and certification support
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Professional Services project exposure
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Work alongside experienced technical professionals
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Exposure to diverse customer settings
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Knowledge sharing and continuous improvement culture
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📌 It Project Engineer Queensland (Australia)
🏢 Cadence Connect
📍 Australia