Job Description
Infosys is recruiting a Major Incident Manager in Sydney to lead end-to-end resolution of high-priority incidents, coordinating tech, business, and vendor teams to restore services rapidly.
The role requires crisis leadership, proactive communication, and robust ITIL expertise.
You will manage war rooms, perform impact analysis, and ensure timely RCA and post‐incident reviews, with hybrid working arrangements and potential case‐by‐case adjustments.
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📌 Senior Major Incident Response Lead New South Wales (Australia)
🏢 Infosys
📍 Australia
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