Revenue Officer
South of the River
Immediate start
3-6 month contract
Mon-Fri - 8.30-5.00pm
$53.04 per hour
This position is responsible for assisting the finance team in optimising revenue and business performance of the organisation.
Duties:
- Process Account Enquires and Orders and Requisitions daily.
- Manage property transfers efficiently.
- Assist and monitor alternative payment arrangements.
- Assist with property street number / rural street number, subdivisions, and amalgamations.
- Complete and lodge application for properties to have method of valuation's changed in accordance with Council and Department of Local Government, Sport and Cultural Industries Policy.
- Maintain pensioner records in accordance with the Pensioner Rebate and Deferment Act, process claims with the Office of State Revenue and complete monthly reconciliations.
- Review and complete pensioner refunds as required.
- Assist with processing and issuing interim rate notices for waste services and valuation adjustments.
- Maintain accurate information within the property data base and Names and Address Register.
- Assist when required with collection of overdue rates in accordance with procedures, policies, and external legislation.
- Attend to rates calls, emails and other enquiries in a polite and efficient manner.
Stakeholder management
- Develops and maintains partnerships with ratepayers, consultants, and government authorities to ensure an excellence in service standards.
- Liaise with auditors in relation to finance matters.
- Assist in-house recovery of debtors and charges, determining the most productive avenue for recovery and legal action with limited disharmony.
- Process, liaise with contractors, and reconcile rubbish service charges when required.
- Assist Customer Relations in receipting when required.
- Provide relief for all finance staff.
- Provide backup support to Finance as required including Creditors and Debtors as required.
Essential Criteria
- Sound knowledge of accounting principles.
- Advanced interpersonal and communication skills:
- High level of problem solving, negotiation and dispute resolutions skills.
- High level of verbal and written communication skills and report writing.
- High level of numeracy skills.
- Solid attention to detail.
Desirable Criteria
- Experience in the use of Synergysoft and/or TechnologyOne system.
- Experience in debt recovery with the ability to collect outstanding accounts and knowledge of legal recovery procedures.