Join a well-established organisation and build your career in eye care.

Your new company
Join a respected organisation with a strong focus on customer service, professional development, and community values. Known for providing high-quality health and eye care solutions, they offer a supportive team environment where employees are encouraged to develop their skills and build long-term careers.
Your new role

Provide exceptional customer service and assist customers with selecting frames, lenses, sunglasses, and optical accessories Interpret prescriptions and dispense spectacles and contact lenses in accordance with the optometrist's recommendations Fit, adjust, repair, and maintain eyewear to ensure customer satisfaction Provide information on lens types, coatings, warranties, rebates, and product suitability Schedule appointments, manage enquiries, and maintain accurate customer records Liaise with optometrists, laboratories, and other stakeholders to ensure quality service outcomes Support stock control activities including receipting, stock transfers, and stock takes Assist with banking, cash reconciliation, and general administrative duties

What you'll need to succeed




Previous experience as an Optical Dispenser or within the optical industryCertificate IV in Optical Dispensing (desirable but not essential)Strong customer service and communication skillsAbility to interpret prescriptions and confidently assist customers with eyewear selectionKnowledge of frames, lenses, coatings, and optical productsStrong attention to detail and ability to work effectively within a team environmentWhat you'll get in return
This is an excellent opportunity to join a supportive organisation that values both its customers and employees. You'll enjoy ongoing development opportunities, exposure to a broad range of optical products and services, and the chance to build a rewarding long-term career within a collaborative team environment.
What you need to do now
If you're interested in this role, applications can be submitted via the "apply now" button. Please ensure you are submitting an up-to-date CV. If you have any further questions, please contact Jessica Kelleher on 07 4960 1126.
If this job isn't quite right for you, but you are looking for a current position, please contact us for a confidential discussion about your career.#3013308

📌 Optical Dispenser (Mackay)
🏢 Hays
📍 Mackay