Head of Client Relationships | $250,000 Super Bonuses Equity | Sydney, NSW

Head of Client Relationships | $250,000 Super Bonuses Equity | Sydney, NSW

27 Aug
|
Gorilla Jobs
|
Sydney

27 Aug

Gorilla Jobs

Sydney

Ready to take your occupational rehabilitation experience into a role with more influence, visibility and commercial impact?
My client is a growing Occupational Rehabilitation provider looking for a commercially minded Director of Client Relationships to drive client growth, strengthen referral partnerships and identify new opportunities across workplace health, injury recovery and compensable insurance markets.

This is a standout opportunity for someone who understands the occupational rehabilitation sector and wants to move into a role that sits at the front end of the business. You’ll be trusted to build meaningful market relationships, grow key accounts, uncover new referral pathways and work closely with senior leaders to shape how services are positioned, promoted and delivered.
You’ll thrive in this role if you enjoy strategy, people and momentum. It’s ideal for someone who can confidently engage with insurers, employers, brokers, referrers and senior stakeholders, while also understanding what quality rehabilitation services look like behind the scenes.

This is not a role where you are simply maintaining accounts. You’ll have the freedom to spot opportunities, influence commercial direction and play a visible role in the continued growth of the business.
With a true hybrid setup, quarterly bonus incentives, broad scheme exposure and a clear pathway into senior account management or leadership, this is a career move where your relationships and industry knowledge can create real impact.

About the Role:

- Lead client growth, customer engagement and partnership strategy across occupational rehabilitation services
- Develop and strengthen referral channels across Workers Compensation, CTP, Comcare, private, NDIS and workplace health markets
- Build trusted relationships with insurers, employers, referrers, brokers and other key decision-makers




- Grow existing accounts by identifying service gaps, improving retention and increasing referral opportunities
- Represent the business through presentations, market meetings, networking, capability sessions and tenders
- Use referral data, client feedback and market insights to identify trends, risks and commercial opportunities
- Work closely with clinical, operational and leadership teams to align client expectations with service delivery
- Share customer insights to support service innovation and identify unmet market needs
- Monitor referral activity, pipeline progress, account health and customer engagement
- Maintain clear CRM notes, stakeholder updates and reporting to support growth planning.

What’s on Offer

- Competitive Salary: up to $250,000 + Super, plus quarterly bonus incentives
- True Hybrid Role: Enjoy flexibility, autonomy and a strong mix of strategic and client-facing work
- Flexible Work Arrangements: WFH options and control over how you manage your week
- Career Growth: Clear pathway into senior account management, commercial leadership or broader leadership roles
- Strategic Influence: Play a direct role in shaping client growth, service innovation and market positioning
- Diverse Scheme Exposure: Work across Workers Compensation, CTP, Comcare, private, NDIS and workplace health services
- Collaborative Culture: Join a supportive, professional and highly connected team setting
- Professional Development: Ongoing training, mentoring and career progression support




- Meaningful Impact: Contribute to better injury recovery, workplace health and return-to-work outcomes
- Tools & Travel Support: Access to pool cars for work-related travel

What you will need:

- Tertiary qualifications in Occupational Therapy, Physiotherapy, Psychology, Exercise Physiology, Rehabilitation Counselling or a related health discipline
- Robust experience across occupational rehabilitation, injury management, workplace health or insurance schemes
- Proven success in relationship management, account growth, business development, partnerships or customer strategy
- Commercial confidence with the ability to identify opportunities, influence decisions and grow customer value
- Unrestricted Australian Working Rights
- Current driver's license and comprehensively insured vehicle

Interested in this position?

Apply now or email your resume to Rachel Horgan (Occupational Rehabilitation Division) to [email protected] or call +61 468 458 890 to hear more about the role.

4 Reasons to Use Gorilla Jobs to find your next Occupational Rehabilitation role

1. Experts in Occupational Rehabilitation Jobs: We specialise in your field, understanding the current companies and roles to match your preferences
2. Access to Unlisted Roles: we work on opportunities that aren't advertised anywhere else!
3. Respect for Privacy: Your career moves are a private affair. We guarantee discretion, only sharing your resume after gaining your consent
4. Complimentary Service and Advice: we offer premium tips on resume writing, interview preparation and negotiation of terms

LinkedIn- https://www.linkedin.com/in/rachel-horgan-aaaa24163/

For more Occupational Rehabilitation positions and to understand how we can assist you in your career journey, visit Gorilla Jobs: www.gorillajobs.com.au

📌 Head of Client Relationships | $250,000 Super Bonuses Equity | Sydney, NSW
🏢 Gorilla Jobs
📍 Sydney

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