With nearly 40 years’ experience supplying to infrastructure industries, our client is a trusted provider of specialised products and solutions across mining, civil, agriculture, and aquaculture sectors. Recognised as a one-stop shop, they offer a comprehensive range of industrial piping and valve solutions, consistently setting industry benchmarks for quality, innovation, and reliability .

We are currently seeking a motivated and customer-focused administrator to support their sales and service operations. This role is ideal for someone who thrives in a rapid-paced environment, enjoys working collaboratively, and takes pride in delivering excellent service.

Key Responsibilities:

- Process sales and purchase orders, invoices, and delivery updates
- Handle inbound customer enquiries and make outbound service calls as needed
- Coordinate transport and scheduling for outgoing orders
- Monitor overdue orders and update due dates
- Prepare estimates and quotes in line with pricing policies
- Liaise with warehouse and internal teams to manage stock and order accuracy
- Support sales team with quotations and general enquiries
- Provide general administration support across the business and suggest process improvements

What You’ll Bring:

- Experience in administration and/or internal customer service roles




- Strong organisational skills and the ability to multitask
- A customer-focused mindset and excellent interpersonal skills
- Confident communication and solid time management capabilities
- Proficiency in Microsoft Office Suite (Word, Outlook, Excel) – intermediate level required
- High level of accuracy in data entry and administrative work
- Familiarity with ERP systems (ProfitPlus an advantage, however, not essential as training will be provided in systems)

On offer:

- Permanent, full-time position offering long-term stability
- 40-hour working week, with hours rostered between 7:00 am and 4:00 pm (2 hours of time off in lieu (TOIL) available each week)
- $65,000 – $70,000 + superannuation , depending on skills and experience
- Convenient location with onsite parking
- Supportive team environment with approachable leadership
- Opportunity to develop your skills and progress within a growing business
- Join a well-established and highly regarded industry leader

This is a great opportunity to grow your career in a supportive and professional environment, working with a well-established business that values quality service and team collaboration.

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📌 Customer Service Administrator (Permanent – Parking On Site!) (Brisbane City)
🏢 Top Office Group
📍 Brisbane City