Zurich Insurance Group in Australia is seeking a Disputes Insights Manager to strengthen dispute resolution outcomes by turning insights, quality reviews and process improvements into action. You’ll collaborate enterprise-wide with business segments to conduct QA and control reviews, support regulatory compliance, uplift quality standards and promote knowledge sharing.
You’ll also lead automation initiatives, review processes, identify smarter ways of working, and partner with stakeholders to
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📌 Disputes Insights Manager: Drive Quality & Automation (City of Sydney)
🏢 Zurich Insurance Group
📍 City of Sydney
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