Customer Service Team Lead | Hybrid, Flexible Hours, Growth (City of Sydney)

Customer Service Team Lead | Hybrid, Flexible Hours, Growth (City of Sydney)

27 Aug
|
Shift Financial Pty
|
City of Sydney

27 Aug

Shift Financial Pty

City of Sydney

Shift is seeking a Customer Service Team Lead to oversee a small team of Customer Service Officers and provide coaching, guidance, and support. You will stay hands-on with complex customer cases, escalations and onboarding after finance products are established.

You will empower your team with training, feedback, and empathy, while maintaining quality standards and collaborating with management to drive improvements and customer outcomes.

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📌 Customer Service Team Lead | Hybrid, Flexible Hours, Growth (City of Sydney)
🏢 Shift Financial Pty
📍 City of Sydney

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