Junior Administration Assistant

Location: Brisbane, QLD

Employment Type: Full-Time

About Switch Connect

At Switch Connect, we believe technology should empower people, not overwhelm them. Our philosophy is"Tech Made Human" — simplifying complexity and delivering practical outcomes that help our customers work smarter. We are an Australian-owned technology and communications provider delivering solutions across Microsoft 365, telecommunications, cybersecurity, managed services, cloud, AI, and connectivity.

Trusted by more than 400 organisations globally, we're known for solving the hard problems and providing exceptional customer experiences.

About the Role

We're looking for a motivated and organised Junior Administration Assistant to join our growing team. This is an excellent chance for someone starting their career in administration, customer service, or office support who wants to develop their skills in a quick-paced technology business.

You will play a key role in supporting our sales, service delivery, project, and operations teams while ensuring the smooth day-to-day running of the office. We are looking for someone who is proactive, detail-oriented, eager to learn, and enjoys helping both customers and colleagues.

Key Responsibilities

- Answer and direct incoming phone calls in a professional manner.
- Welcome visitors and provide a positive first impression of Switch Connect.
- Manage office supplies, stationery, and general office administration.
- Assist with ordering customer hardware and tracking deliveries.
- Maintain and update asset registers and inventory records.
- Enter and maintain customer information in internal systems.
- Assist with invoice preparation and monthly billing activities.
- Perform accurate data entry and document management tasks.
- Prepare and maintain project and customer documentation.
- Follow up suppliers on orders, deliveries, and backorders.
- Assist with onboarding paperwork for new customers and projects.
- Support service delivery,



project management, sales, and operations teams with administrative tasks.
- Coordinate schedules, meetings, and general office activities as required.
- Undertake other administrative duties to support the wider business.

What We're Looking For

Essential Skills

- Strong verbal and written communication skills.
- Excellent organisational skills and attention to detail.
- Friendly and professional phone manner.
- Ability to manage multiple tasks and priorities.
- Intermediate Microsoft Office skills, including Outlook, Word, and Excel.
- Willingness to learn new systems, technologies, and business processes.
- Positive attitude and strong work ethic.
- Ability to work both independently and as part of a team.

Desirable Experience

- Previous administration, receptionist, customer service, or office support experience.
- Exposure to Microsoft 365 or business systems.
- Experience with invoicing, purchasing, or asset management processes.
- Experience working in a technology, telecommunications, or professional services environment.

Why Join Switch Connect?

- Work with a growing Australian technology company.
- Be part of a supportive, collaborative team environment.
- Gain exposure to leading technologies including Microsoft 365, Teams, and cloud solutions.
- Learn from experienced professionals across service delivery, projects, sales, and managed services.
- Develop your career with opportunities for training and professional growth.
- Join a company that values people, customer service, teamwork, and continuous improvement.

Who You Are

- A team player who enjoys helping others.
- Reliable, organised, and dependable.
- Customer-focused with a strong attention to detail.
- Curious, adaptable, and eager to learn.
- Someone who takes pride in delivering quality work and supporting those around them.

If you're looking to build a long-term career in administration within a growing technology company, we'd love to hear from you. Apply today and become part of the Switch Connect team where technology is truly made human.

📌 Junior Administration Assistant (Brisbane)
🏢 Switch Connect
📍 Brisbane