AustralianSuper seeks an experienced Strategic Design Manager to lead transformation across member life stages, service design and operating models. You will shape future-state experiences, connect strategy to delivery, and influence senior stakeholders while driving AI-enabled design practices.
Reporting to the Principal, Customer Experience, you will lead a team of senior service designers, collaborate across Product, Technology, Operations and Strategy, and ensure alignment with risk and
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📌 Strategic Design Leader: Transform Member Experience (Australia)
🏢 Australian Super
📍 Australia
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