Admin and Secretarial

Murarrie, Brisbane, Australia

Service Centre Administrator

- Murarrie location
- $37.13 per hour inclusive of casual loading
- Casual placement, hours can fluctuate week to week
- Monday to Friday operation – shift times are 8.00am-4.30pm
- Easy access and on site parking available
- Prior experience in a service centre or customer service valuable

We are currently seeking an experienced Service Centre Administrator (Power tools) to support the operational needs of a large tool manufacturer.

The successful candidate must have prior experience in a similar fast paced environment and a working knowledge of product servicing and customer support. You will need to effectively apply these skills and demonstrate a firm understanding of process and procedure with warranty and damage claims.

Primary Roles and Responsibility

- Prompt contact and communication to customers of the FSC regarding repair status.
- Ensure prompt service for counter inquiries and/ or repairs.
- Direct incoming calls to appropriate staff when necessary.
- Coordinating completion of RA’s with accounts & warehouse
- Processing of all battery/ charger/ torch claims.
- Basic tool repairs after all other duties are completed.
- Advising Service Centre Supervisor of potential stock issues and shortages
- WHS responsibilities can include maintaining a safe system of work in the workplace including correct lifting methods.




- Complying fully with the Makita (Australia) Occupational Health & Safety Policy Statement.
- Obeying all relevant safety, health, and environment legislation
- Duties may be varied from time to time consistent with the employee’s training and skills and such wide-ranging duties are to be performed to standards which will be specified as required.

Qualifications and Skills:

- Experience gained from working in a similar environment.
- Excellent customer service skills with an ability to empathise and prioritise customer needs.
- Organisational ability coupled with exceptional communication skills
- Strong attention to detail and time management skills
- Intermediate MS Office skills

If you would like to apply for this role, please click the apply now button or email Hannah Limond at [email protected]. Please note, only shortlisted candidates will be contacted

LP Consulting Services | https://www.labourpower.com/labourpower-consulting-services

Job Information

Job Reference: 210098926_1760567963
Salary: AU$37 - AU$38 per hour
Salary From: AU$37
Salary To: AU$38
Salary Type: hour
Consultant Name: Hannah Limond
Job Industries: Admin and Secretarial
Job Locations: Murarrie, Brisbane, Australia
Job Types: Temporary
Job Skills: Customer service, service centre, tools, administrator

📌 Service Centre Administrator (Murarrie)
🏢 Labourpower
📍 Murarrie