Key Details: * This position is Permanent Full Time from Monday 12th October 2026. * Be advised that due to the size of the office and requirement to be available for clients between the hours of 8:30am and 4:30pm, there will be limited opportunities to work flexible schedule. The successful candidate will play an integral role in the following: * Manage administrative activities associated with a case file including opening, closing and archiving files; transcribing interviews; data entry and searches. * Help the lawyer prepare for matters including preparing correspondence, keeping detailed file notes, gathering personal information from clients. * Act as the first point of contact at the counter and manage all incoming calls including providing legal information and referral advice. * Help lawyers prioritise daily tasks and maintain appointments and calendars including scheduling appointments with clients, interpreters, experts and other relevant stakeholders. Also make bookings for rooms, videoconferences. * Ensure appropriate grants of aid are allocated to files,
process requests for grants or extensions of aid using e-lodge, pay accounts and generate cheques. * Help with administrative activities including providing a secretariat function, preparing spreadsheets, maintaining equipment and supplies, mail, records management and other activities as directed. About You: * You have administrative experience and can use information technology systems (eg. Microsoft Office) and learn organisation specific programs. * You can work independently, demonstrate flexibility and reschedule or reorganise work to reflect changes in priority. * You can communicate effectively with stakeholders including clients with complex needs, you remain calm and positive in difficult situations and provide courteous, prompt and professional services. What we offer you * Generous salary packaging * 36.25 hrs per week (full time hours) * 12.75% employer super contributions * Flexible working hours * Study leave for approved work-related courses.
📌 Administration Officer (Inala) (Brisbane)
🏢 Queensland Government
📍 Brisbane
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