Progressional roles show a salary range spanning two classifications. Appointment will be made at the level appropriate to skill and fulfilment of required criteria.
Responsibilities include: * Troubleshooting technical issues, installing and configuring software, warranty claims and conducting routine maintenance tasks. * You will collaborate closely with teachers and administrators to understand their technology needs and provide timely support and training. * You will liaise with other staff members to coordinate technology initiatives and ensure alignment with educational goals. Our ideal candidate:
The ideal candidate will have a strong technical background, excellent communication skills, and a passion for supporting education through technology.
Experience with iPad administration and network infrastructure is preferred. * Basic Hardware diagnostics and installation (Windows and Mac); * Basic software diagnostic and support (Microsoft Products); * Online software and cloud-based management support; * Audio and Video setup and troubleshooting services; * Asset management including disposing device procedures, removal of and backup of sensitive stored data; * Setting up and maintaining Network Infrastructure; * Server Virtualization; * IP subnetting; * Deploy,



configure and maintain Active directory user and rights through ZTP; * Customer service feedback processes and procedures; * Consistent communication and working with administration in the implementation of recent programs and procedures at State Schools; * Managing of school systems, onboarding of devices and upkeep on school owned technology; * Allocating and distribution of iPads, laptops and CFT's throughout the school; * Use of MDM, for monitoring and updating of iPads for students and staff; * NAPLAN preparation; * Attendance of professional development events; * Maintain Mitel Phone System; * Liase with outside vendors; * AV management in meeting spaces; Please refer to the attached role description for any mandatory requirements for this position.
Submit Your Application: * Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history) * Attach a 2-page written statement in response to the attached role description. We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. Applicants need to be a current Queensland Government employee to be eligible to apply. Applications from recruitment agencies will not be accepted.

📌 School Technical Officer - Cavendish Road State High School (Brisbane)
🏢 Queensland Government
📍 Brisbane