Your responsibilities
As a Child Safety Support Officer, you will: * Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends. * Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation. * Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require. * Provide administrative support to frontline staff including liaising/communicating with relevant stakeholders and service providers to implement and maintain appropriate casework and individualised service plans to achieve positive outcomes. * Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments. * Participate effectively as a team member in a multidisciplinary team. * Develop and maintain knowledge relevant to the role,



and actively participate in appropriate learning and development processes. * Prepare reports and maintain accessible and explicit case records consistent with departmental case management requirements. * Use, update and monitor relevant databases to maintain accessible and clear case records consistent with departmental case management requirements * Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service. Your mandatory requirements * Possession of or able to obtain a blue card administered by the Queensland Public Safety Business Agency * Travel is a requirement of this position, therefore, it is a requirement that the applicant hold a current 'C' Class Drivers licence. Applications to remain current for 12 months.
Job Ad Reference: QLD/698370/26
Closing Date: Thursday. 3rd September 2026

📌 Child Safety Support Officer (Cairns Regional)
🏢 Queensland Government
📍 Cairns Regional