Burwood Diamond Dental is seeking an experienced and highly organised Dental Receptionist / Front Desk Coordinator to join our team.
This is initially a casual position for a minimum of 3 days per week, with the potential to become permanent for the right candidate.
Key Responsibilities
- Managing the front desk and day-to-day patient flow
- Appointment scheduling and diary management
- Patient communication, recalls and follow-ups
- Coordinating treatment appointments, particularly implant and fixed orthodontic cases
- Understanding implant and orthodontic terminology, procedures, components and appointment requirements
- Managing ordering of dental materials, implant components, orthodontic supplies and general consumables
- Monitoring stock levels and coordinating with suppliers
- Following up laboratory cases, referrals and treatment requirements
- Processing payments and general reception administration
- Supporting the clinical team when required
Ideal Candidate
- Previous experience in dental reception or dental practice coordination
- Strong knowledge and experience in implant dentistry
- Solid knowledge and experience in fixed orthodontics
- Experience with dental stock control, ordering and supplier management
- Excellent organisational and communication skills
- Confident dealing with patients, dentists, laboratories and suppliers
- Able to manage multiple priorities in a busy dental practice
- Dental assisting experience is beneficial, but front desk and coordination skills are the main focus of this position
- Ability to speak Mandarin or Spanish would be an advantage