Remote Client Support Representative (Melbourne)

Remote Client Support Representative (Melbourne)

27 Aug
|
Sweet Carolina Travels
|
Melbourne

27 Aug

Sweet Carolina Travels

Melbourne

Position Description

We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.

Key Responsibilities

- Provide support via email, chat, and phone
- Assist with updates, changes and general client inquiries.
- Share helpful information related to upcoming plans and arrangements.
- Follow up with clients prior to departure to ensure they feel prepared
- Resolve concerns while maintaining a positive experience
- Keep accurate records of client interactions

Ideal Candidate

- Strong communication and people skills
- Customer service experience is a plus
- Organized and dependable

- Comfortable working remotely and managing tasks independently
- Interest in travel, hospitality, or client experience preferred.

Type: Full time Pay: $45,000.00 to $55,000.00 per YEAR

📌 Remote Client Support Representative (Melbourne)
🏢 Sweet Carolina Travels
📍 Melbourne

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