Brief Description

About the Role

Securecorp is seeking an experienced Security Supervisor to join our team at a high-profile retail site in North Lakes. This position is responsible for leading security operations on site, supporting the security team, managing incidents, and maintaining a safe, secure and professional environment for customers, staff and retailers.

This is a Level 3 Security position, attracting Security Services Industry Award rates, superannuation and a Supervisor Allowance.

Benefits

- Level 3 Award rates + superannuation + Supervisor Allowance + First Aid Allowance
- Consistent fortnightly roster at a high-profile retail site
- Employee wellbeing platform with discounts across retail, fitness, food and travel
- Employee Assistance Program (EAP) support
- Career progression opportunities within a national security company

Key Responsibilities

- Lead and supervise day-to-day security operations on site
- Provide professional security services and customer service
- Conduct patrols, monitoring and surveillance activities
- Manage access control, crowd management and site security procedures
- Respond to alarms, incidents and emergency situations
- Identify, assess and manage security, safety and loss prevention risks
- Provide direction and support to security officers on shift
- Ensure site procedures, client requirements and security standards are maintained
- Complete accurate incident reports,



shift reports and daily logs
- Liaise professionally with the client, retailers, emergency services and site stakeholders

Skills & Experience

- Current QLD Security Licence with relevant security functions
- Previous experience in a Security Supervisor or senior security role
- Previous retail security experience highly desirable
- Current First Aid & CPR certification
- Robust leadership, communication and decision-making skills
- Ability to confidently manage incidents and provide direction to a security team
- Strong customer service and conflict resolution skills
- Professional presentation and a proactive security mindset
- Ability to work the required rotating fortnightly roster, including evenings and weekends

Roster

Week 1

- Wednesday: 12:00pm – 8:30pm
- Thursday: 3:00pm – 1:00am
- Friday: 10:00am – 7:00pm
- Saturday: 11:00am – 8:30pm

Week 2

- Wednesday: 3:00pm – 12:00am
- Thursday: 3:00pm – 11:00pm
- Friday: 3:00pm – 11:00pm
- Saturday: 3:00pm – 11:00pm
- Sunday: 3:00pm – 12:00am

About Securecorp Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected.

📌 Security Site Supervisor (North Lakes)
🏢 Securecorp
📍 North Lakes