Bespoken is looking for a senior strategic communications leader who is the trusted adviser CEOs call first - someone who translates commercial complexity into clear narratives, backs every recommendation with insight and evidence and knows precisely when to lead from the front and when to let the work speak for itself.

As a Senior Account Director, you’ll take end-to-end ownership of client relationships, the quality of everything that goes out the door and the people around you. You’re as comfortable running a board workshop as you are crafting multi-faceted communications materials and mentoring junior team members.

In this role, what matters most is your ability to think several steps ahead and bring others with you when you get there. You’ll be valued for your judgement and your leadership in equal measure, and for your ability to balance media, engagement and alternative approaches depending on what the situation demands.

You’ll do this work in a supportive, engaged environment, alongside clients who genuinely value strategic counsel and see communications as a critical business function. You’ll also help set the tone for a smart, curious team with a disproportionate passion for the office chocolate bowl.

The role

As a Senior Account Director at Bespoken, you’ll lead a portfolio of our most complex and strategically important accounts, while mentoring and developing the account team around you.

Your work spans strategy, storytelling, stakeholder engagement and media, with the added responsibility of shaping how the wider team approaches all four.

You’ll work with everyone from ambitious scale-ups to established industry leaders, becoming the strategic anchor point for their communications - the person clients call before they’ve fully worked out the problem, because they trust you’ll help them find it.

Our clients are doing impactful, exciting work that matters. In this role, you’ll play a leading part in helping them do it well and in growing the next generation of consultants who’ll do the same.

This is a hybrid role based in our Brisbane CBD office (3 days in the office, 2 days WFH).

You’ll be working alongside experienced communications, marketing and media professionals in a team that values curiosity, collaboration and creative thinking.

Your responsibilities

Your roles and responsibilities will include:





- Acting as senior strategic counsel for a portfolio of key accounts, building trusted relationships with CEOs, executive teams and boards
- Developing and overseeing communications and media strategies aligned to commercial objectives, and backing every recommendation with insight and evidence
- Confidently providing advice in high pressure, crisis situations and remaining calm under pressure
- Facilitating executive workshops and presenting confidently to senior stakeholders and boards
- Taking full ownership of a portfolio of complex accounts, from strategy through to execution
- Leading, mentoring and developing account managers and up and coming consultants, reviewing their work and helping sharpen their thinking
- Managing budgets, forecasting workloads and protecting project profitability across your portfolio
- Setting the standard for project management, reporting and client communication across the team
- Developing high-quality communications strategies, media plans, campaign concepts and content
- Overseeing delivery across media, content, stakeholder engagement and digital channels
- Moving confidently between big-picture strategy and hands-on execution – including writing, editing and refining work where it counts
- Identifying risks and opportunities early, and providing considered advice on complex or sensitive issues
- Supporting proposals, leading client briefings and presenting credentials
- Identifying and pursuing opportunities to grow existing accounts through genuine curiosity about client businesses
- Contributing to Bespoken’s growth through mentoring, process improvement and knowledge sharing.

About you

You’re a strategic communicator and a natural leader, ideally with media experience. You will bring:

- 8+ years’ experience in strategic communications, PR or a related discipline
- Agency experience
- A degree in communications, public relations, journalism or a related field
- A track record of developing and delivering communications strategies that produce measurable outcomes




- Confidence and credibility working directly with CEOs, executive teams and boards
- Experience mentoring or leading other consultants, with a genuine interest in developing people
- Robust writing skills, and the judgement to know when your own pen needs to be on the page
- A calm, considered approach to complex or sensitive issues
- Commercial curiosity and an instinct for spotting opportunities to create value
- The ability to manage confidential information with professionalism and care.

About us

Bespoken is an integrated communications, engagement and marketing agency based in Brisbane.

We help organisations navigate complexity, build trust and tell better stories. Our work sits at the intersection of strategy, creativity and evidence, supporting clients across sectors including peak industry associations, agribusiness, renewables, circular economy, construction, development, hospitality, recruitment and HR, technology and not-for-profits. No two briefs are the same, and we see that as a strength.

Everything we do comes back to stories: how they are shaped, shared and amplified to reach the people who matter most.

Our focus is simple. We deliver smart, bankable strategies and communications that work.

Why Bespoken

Our culture is

- Supportive and flexible
- Collaborative and low-ego
- Focused on learning, not posturing.

Professional development : Professional development is built into how we work. This includes monthly Lunch and Learn sessions, fortnightly creative brainstorming sessions, an individual professional development budget, an annual conference and the space to shape your career as it evolves. We also offer transparent and generous incentives.

Bespoken HQ : Our office doubles as a satellite gallery for talented Brisbane artists, hosts a Book Exchange, adores clever puns and abhors clichés.

Your influence: This role operates at senior leadership level - owning a portfolio of complex accounts and playing an active part in shaping Bespoken’s team and future direction. You will be trusted to work autonomously and manage up, as required.

To apply

Please send us your CV and a short cover letter telling us:

- Why this role makes sense for you and why we should meet you
- How you take your coffee (or your beverage of choice!).

To learn more about us, visit bespokenagency.com.au.

📌 Senior Account Director (Brisbane)
🏢 Bespoken
📍 Brisbane